Montelle Thong

At We Choose Local, we’re committed not just to supporting local businesses but also to ensuring you receive excellent service, including a hassle-free returns process. Our returns policy reflects our mission to maintain the high-quality, personalized service that local businesses are known for.

1. Returning Goods

• To foster strong community ties and support our local businesses, all returns must be made in person directly to the local store from which the items were purchased. This approach helps maintain the personal touch that local businesses are known for.

2. Return Process

• Items purchased on the We Choose Local platform, start by the Return button on the original order. This will let the Retailer know to expect the return.
• Take the item(s) to the local merchant in their original and returnable condition. The merchant will review the item to confirm it meets their return criteria and confirm the return of the products.

3. Refund Issuance

• Refunds are issued within 3 business days after the return is accepted, emphasizing our commitment to quick and satisfactory resolution.

4. Individual Store Policies

• Please note that return policies can vary by store. We recommend reviewing the specific return policy detailed on each store’s page on our website before making a purchase.

Customer Satisfaction

• If you have questions about our return policy or need assistance with a return, please contact our customer service team at support@wechooselocal.com or 548-557-1289. We are here to help ensure your shopping experience is seamless and positive.

By choosing local and adhering to this policy, you play a vital role in boosting the economic health of your community. Thank you for your continued support and for making a meaningful impact by shopping local.