The Hive an Arts Collective
- 349 Elizabeth St, Guelph, Ontario, Canada
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Store Closed
Weekly Store Timing
Terms And Conditions
The Hive an Arts Collective’s Refund and Exchange policy:
We value your satisfaction and want you to be happy with your unique finds from our local artisans. Our policy aims to balance customer satisfaction with respect for our artists’ handcrafted items.
Because of the unique handcrafted nature of what we sell, we offer exchange only.
Exchange Only
· You have 14 days from the date of purchase to request an exchange.
· Proof of purchase (receipt) is required for all returns and exchanges.
Eligibility
· Most handcrafted items are eligible for exchange.
· Custom-made or personalized items are not eligible for an exchange.
· Sale items and gift cards are final sale and cannot be returned or exchanged.
Process
1. Contact us within 14 days of purchase to initiate a return or exchange.
2. We’ll provide instructions on how to proceed with your return or exchange.
We strive to ensure your satisfaction with your purchase from The Hive an Arts Collective. If you have any questions or concerns, please don’t hesitate to contact us. We’re here to help you find and enjoy unique, locally crafted items that bring joy to your life.